Tier 2 Technical Customer Support Engineer
Freemans Event Partners • Remote
Remote
Full-time
£63,746
Posted 14h ago
Salary
£63,746
Company
1 open position
Freemans Event Partners on JobsFeed.io
Location
Remote
Open until
Nov 14, 2026
posted Oct 15, 2026
About this job
Freemans Event Partners is hiring a Tier 2 Technical Customer Support Engineer in Remote. This is a full-time, remote position, posted on October 15, 2026. The ideal candidate is comfortable with Customer Service.
Description As a Tier 2 Technical Customer Support Engineer, you will own the diagnosis and resolution of payment, EPOS and connectivity issues escalated from first line, proving exactly where a fault sits, from terminal and network through to gateway and acquirer. You will change documented configuration, administer equipment remotely, interrogate logs and reproduce faults. Engineering-level changes, such as firewall redesign, application defects or upstream acquirer issues, are escalated to 3…
This is a short version of the job ad. Press Apply now to read the full ad on Adzuna.
Job details
- Company
- Freemans Event Partners
- Location
- Remote, United Kingdom
- Work mode
- Remote
- Job type
- Full-time
- Category
- IT Jobs
- Salary
- £63,746
- Posted
- October 15, 2026
- Source
- Adzuna
Questions about this job
Is this Tier 2 Technical Customer Support Engineer role remote?
Yes. This Tier 2 Technical Customer Support Engineer position is fully remote for candidates in United Kingdom.
How much does this Tier 2 Technical Customer Support Engineer job pay?
The advertised salary is £63,746.
Which skills do I need?
The job description mentions Customer Service.
How do I apply to Freemans Event Partners?
Press "Apply now". You will go to the original job ad on Adzuna, where you can send your application.
How long is this job open?
It was posted on October 15, 2026 and is listed until November 14, 2026, unless the employer closes it earlier.