About this job
Chip is hiring a Senior Customer Support Quality Analyst in London. This is a full-time or part-time, on-site position, posted on September 18, 2026. The ideal candidate is comfortable with AI, Customer Service and QA Testing.
As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. You'll play a central role in how we deploy AI responsibly, acting as the human-in-the-loop (HITL) reviewer for our AI Agent conversations: assessing quality, identifying failure patterns, and feeding insights back into how our agents are trained, calibrated, and improved. Reporting to the Customer Operations Manager, you'll ensure that every c…
This is a short version of the job ad. Press Apply now to read the full ad on Adzuna.
Job details
- Company
- Chip
- Location
- London, United Kingdom
- Work mode
- On-site
- Category
- Customer Services Jobs
- Salary
- £39,640
- Posted
- September 18, 2026
- Source
- Adzuna
Questions about this job
Is this Senior Customer Support Quality Analyst role remote?
No. This is an on-site role in London. Use the links below to find remote jobs too.
How much does this Senior Customer Support Quality Analyst job pay?
The advertised salary is £39,640.
Which skills do I need?
The job description mentions AI, Customer Service, QA Testing.
How do I apply to Chip?
Press "Apply now". You will go to the original job ad on Adzuna, where you can send your application.
How long is this job open?
It was posted on September 18, 2026 and is listed until October 18, 2026, unless the employer closes it earlier.