Remote US- Escalation Manager (Customer Support)
PointClickCare • Remote
PointClickCare • Remote
PointClickCare is hiring a Remote US- Escalation Manager (Customer Support) in Remote. This is a full-time, remote position, posted on October 03, 2026. The ideal candidate is comfortable with Customer Service and Product Management.
...will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer situations.... ...engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-...
This is a short version of the job ad. Press Apply now to read the full ad on Jooble.
Yes. This Remote US- Escalation Manager (Customer Support) position is fully remote for candidates in United States.
PointClickCare has not published a salary. Similar jobs in United States pay about $131k - $183k/yr (based on 131 jobs on JobsFeed.io).
The job description mentions Customer Service, Product Management.
Press "Apply now". You will go to the original job ad on Jooble, where you can send your application.
It was posted on October 03, 2026 and is listed until November 02, 2026, unless the employer closes it earlier.