Head of Customer Support
Lucanet Group • UK
On-site
£62,439
Posted 6d ago
Salary
£62,439
Company
1 open position
Lucanet Group on JobsFeed.io
Location
UK
Open until
Nov 3, 2026
posted Oct 4, 2026
About this job
Lucanet Group is hiring a Head of Customer Support in UK. This is a full-time or part-time, on-site position, posted on October 04, 2026. The ideal candidate is comfortable with AI and Customer Service.
The role and the team As a Head of Customer Support (all genders), you'll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You'll own the vision, the roadmap and the results, from tNPS to SLA adherence. You'll work closely with Product, Engineering, Customer Success and other teams of the Customer Excellence division, as well as with our partner ecosystem. You'll build an international Support team that covers multi…
This is a short version of the job ad. Press Apply now to read the full ad on Adzuna.
Job details
- Company
- Lucanet Group
- Location
- UK, United Kingdom
- Work mode
- On-site
- Category
- IT Jobs
- Salary
- £62,439
- Posted
- October 4, 2026
- Source
- Adzuna
Questions about this job
Is this Head of Customer Support role remote?
No. This is an on-site role in UK. Use the links below to find remote jobs too.
How much does this Head of Customer Support job pay?
The advertised salary is £62,439.
Which skills do I need?
The job description mentions AI, Customer Service.
How do I apply to Lucanet Group?
Press "Apply now". You will go to the original job ad on Adzuna, where you can send your application.
How long is this job open?
It was posted on October 04, 2026 and is listed until November 03, 2026, unless the employer closes it earlier.