About this job
Daniel Owen Ltd is hiring a Head of Complaints in London. This is a full-time, on-site position, posted on October 08, 2026.
Head of Complaints - London London: £399 - £499 PAYE or £513 - £642 Umbrella National: £352 - 440 PAYE or £453 - £566 Umbrella The Head of Complaints will lead the organisation's complaint's function, ensuring residents receive fair, timely, empathetic and effective resolution when things go wrong. The role will provide strategic leadership across complaint handling, customer resolution, learning and service improvement in a large, complex housing association. A central focus of the role is to …
This is a short version of the job ad. Press Apply now to read the full ad on Adzuna.
Job details
- Company
- Daniel Owen Ltd
- Location
- London, United Kingdom
- Work mode
- On-site
- Job type
- Full-time
- Category
- Customer Services Jobs
- Salary
- £399 - £642
- Posted
- October 8, 2026
- Source
- Adzuna
Questions about this job
Is this Head of Complaints role remote?
No. This is an on-site role in London. Use the links below to find remote jobs too.
How much does this Head of Complaints job pay?
The advertised salary is £399 - £642.
How do I apply to Daniel Owen Ltd?
Press "Apply now". You will go to the original job ad on Adzuna, where you can send your application.
How long is this job open?
It was posted on October 08, 2026 and is listed until November 07, 2026, unless the employer closes it earlier.